Find out everything about the new Hostico features and the SitePad site builder.

New features within Hostico services

In order to simplify certain operations, in the last month we have developed several modules to support our customers, namely:

The new SitePad sitebuilder

At Hostico we are always in search of the most efficient solutions regarding the services we offer.
For this reason, we decided to replace the SiteBuilder application used until recently, namely TrendyTools, with one that offers more features, namely SitePad.
One of the main features of the new application is to create responsive websites, thus the website builder ensures that regardless of the device from which the website will be accessed, it will be appropriately formatted.
For more details regarding the features of SitePad, you can access the sitebuilder page, as well as a tutorial on how to use it is available at creating a website in 3 simple steps.

Change billing period

Clients can now modify the billing period for services owned from within the client account.
This functionality is available for all services offered, namely: hosting, domains, VPS, etc. Accessing and using this functionality is available on the tutorial page modifying billing period.

Close account

For individual customers who wish to benefit from the right to be forgotten provided by the GDPR, we have implemented a method to delete the account and all associated data held by Hostico from within the client account.
Although we hope that this feature will be used by as few people as possible, those who still wish to completely remove themselves from our database now have the opportunity to do so more easily.
Details regarding the use of this module can be found by accessing delete client account.

Service Transfer

Since moving services from one account to another involves a bureaucratic process, we decided to simplify the procedure by implementing functionality at the client account level.
Thus, clients who wish to transfer/move their owned services to other clients can now do so without the need to sign transfer or acceptance agreements.
A detailed explanation regarding accessing, using, and operating this module can be found at the address transfer services.

IP Unblocking

Due to Hostico's protection systems, a consecutive number of failed authentication attempts are perceived as a possible attack and consequently lead to the blocking of the person's IP who is attempting authentication.
However, it often happens that these attempts are in fact just incorrect entries of the password for the respective mailbox or cPanel account, and the client entitled to access the account is blocked.
Thus, through this functionality, clients who have had the misfortune of being blocked will be able to unlock their IP without the need to contact the technical department.

xCMS

For those who don’t know, xCMS is a premium service offered by Hostico for optimizing and securing multiple types of applications including WordPress, PrestaShop, Magento, Joomla.
The fee for this service has been changed from 150.00€ for installation/takeover and 50.00€ monthly subscription to 200.00€ takeover fee and 25.00€ monthly subscription.
This fee change is based on the fact that the first intervention requires the highest level of work, while the subsequent maintenance of the site is relatively less time-consuming.
For more details regarding this service, you can access the pages xCMS and xCMS terms.

Virtualmin

Although implemented and offered as a relatively recent free control panel option, the interaction with it has not been what we hoped for from several technical points of view.
Among these, we could list outdated versions of the applications necessary for operating a hosting server, lack of updates, and almost non-existent support.
All of this has led us to abandon its use and migrate existing customers to the other free control panel option, Webuzo.
We continue to offer alongside the free Webuzo panel the 2 premium control panels, namely cPanel and Plesk.

PayPal

Although implemented as a payment method for Hostico services for over 10 years, PayPal will no longer be among the payment methods offered starting from 01.11.2020.
The decision to discontinue PayPal is primarily based on the high fee charged for received payments, somewhat inconsistent with the low rates we offer for both domain registration and web hosting services respectively vps.
The Hostico PayPal account will remain open for a period, therefore customers who wish to continue paying using this method will be able to do so by directly sending the desired amount to the Hostico postal box associated with the account, namely office@hostico.com